Video Intercom Systems

Alpha Communications™ Press Release: AlphaTouch™ smartphone video-intercom system

Cloud-based video intercom systems that pair with apps are here to stay. For most intercom users in today’s mobile-centered world, the ability to simply swipe on a phone app to view guests and grant entry is a huge draw. Video intercom apps give users a range of benefits, from having tabs on their building entrance no matter where they are, to letting in delivery and maintenance people while on vacation or running errands. Cloud-based systems are likely to become the new norm as more and more commercial and residential buildings switch over.

How Do Video Intercom Systems Work?

Video intercoms use security cameras to capture footage of visitors at the entryway. This footage is displayed on an interior monitor, letting admins see and speak to guests before letting them in. In door intercom systems with door release, users can press a button to remotely unlock the door for visitors. The most up-to-date systems offer cloud-based mobile apps which you can use from anywhere, as long as you have internet connection.

Video Intercom System Components

Basic video intercom system components include master stations, entrance stations, tenant stations, built-in cameras for monitoring entryways, and software such as mobile apps. In large systems, multiple master stations may be linked to multiple entrance stations, cameras, and apps. These are usually integrated with access control, allowing admins to remotely unlock doors for guests.


What Can You Do With a Video Intercom System?

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Keep Out Intruders

Door intercom systems can benefit any building or campus that needs to boost safety by remotely verifying and letting in visitors. Intercom systems for businesses with valuable merchandise and data prevent theft by keeping criminals from getting inside in the first place. A small investment in intercom security can pay off significantly in safeguarding properties, assets, and employees.

See People Before Letting Them In

This may be the biggest advantage of having video capabilities. Video intercoms keep employees and tenants from having to cross their fingers and hope the person they’re letting in is the right one. Without video, it is hard to be sure the person you’re speaking with is really a delivery or maintenance person, and is not carrying a gun or otherwise presenting a visual threat. Cameras also let security staff see incidents at the door in real time, enabling them to respond quickly.

Streamline communication

Intercoms also provide an easy way of communicating between rooms and buildings, saving time by uniting office communication into one secure system. Employees can instantly relay quick messages, broadcast office-wide announcements, and start video meetings. This becomes even more convenient and flexible when used with a mobile video app. Intercom systems are useful for schools, office buildings, campuses, hospitals, and any other facility in need of streamlined communication.

Employee video communication

Intercoms with video provide a platform for employees to communicate through quick video calls between rooms and buildings, instantly connecting them without having to go through an app or the cloud. Admins can also watch and speak to employees through video intercoms — this is useful in settings where managers must communicate with workers to direct actions and ensure safety protocols are in place.

video intercom video call
Reduction in Crime

Discourage criminal activity

Choosing intercom and access control systems that offer video, or pairing your system with existing surveillance cameras, automatically increases the safety of your facility. The presence of cameras has been shown to deter criminals, as they are less likely to target your facility or the area around it if they can see that they are being monitored.


See when packages or mail is delivered

Video intercoms at front doors or gates can let users see when packages or mail have been delivered. Video monitoring can also catch package thieves in the act, if they still choose to steal while being recorded by cameras.


Time-stamped footage

Video intercoms let users see time-stamped pictures and video footage of guests, so business owners and managers can see who entered a facility, and when. This can provide valuable recorded proof in case of criminal incidents that go to court.


Authenticate in noisy environments

Video intercoms make guest authentication more possible in areas with high noise levels — buildings on a busy street, for instance — where it is difficult to rely on audio.

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Who Needs a Video Intercom System?

Anyone who wants to give themselves or their tenants the added security of seeing and speaking to people at the door, or wants to set up easy-to-use building communication, should install a video intercom.


Multi-tenant intercom systems

Multi-tenant buildings such as apartment complexes and condos are prime spots for video intercoms with access control. An apartment intercom system with door release and video will allow residents to rest assured they are not letting dangerous people into their home. Gated communities can also place video intercoms at vehicle gates, to verify every car that comes in. Cloud-based apps are popular with multi-tenant facilities, as users never have to miss a visitor or delivery. They can get alerts on their phone and see who is at their door no matter where they are.


Commercial intercom systems

Intercom systems for offices, retail establishments, and other commercial buildings are a great way to ensure only employees and authorized people have access to merchandise and sensitive information. Video intercom systems are an effective addition to concierge desks, reception areas, guard stations, or any entryways that need securing against intruders.


Mixed-use building intercom systems

Mixed-use buildings can present unique security challenges — luckily, there are video intercom systems that provide solutions for mixed-use commercial and residential spaces. Intercom systems can feature elevator control, traffic control, parking structure access, and a range of other options for mixed-use buildings.


Industrial facility intercom systems

Industrial facilities such as manufacturing buildings and warehouses can use video intercom systems to enforce safety protocols, prevent theft and vandalism, and provide a safer workplace for employees. Video intercoms let users remotely view workers and direct their actions, which is helpful in settings where employees are performing physical work and operating heavy machinery.


School intercom systems

School administrators can use video intercom systems to filter out suspicious or dangerous individuals. School employees and faculty can easily communicate and broadcast announcements between stations using mobile apps.


Parking lot intercom systems

Parking lot entrances are also great places for intercoms, as staff can use them to authorize all vehicles entering the parking lot. Installing surveillance cameras in these areas can also deter criminals who target unwatched parking lots.

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