Retail ERP for a Seamless Shopping Experience
DRIVE INNOVATION WITH THE D365 COMMERCE SOLUTION
For retailers that are serious about increasing the efficiency and scale of their operations, the D365 for Commerce solution offers the best in terms of features and fitment. This is a comprehensive product suite which includes detailed retail functionalities such as digitalization, customer orientation, resource management, sales, marketing, finance and reporting. Modern organizations can also make use of the most recent AI and ML features to get intelligent real-time insights on improving productivity & profitability.
- Retail and Commerce – Head Office functionality
- Point of Sales (POS) – Modern POS
- – Cloud POS
- Finance Management
- Supply Chain Management
Omni-channel ExperienceRetailers can now use multiple channels such as physical stores, e-commerce website, home-delivery, order online & pick-up-from store, thus giving a seamless experience to Customers with the flexibility to move across channels.
Customer First FeaturesAdvanced organizations can use the D365 Customer Insights add-on to get a unified, multi-dimensional view of Customer behaviour, across digital & physical channels.
Streamlined Retail OperationsBoth supply & demand side of operations can be streamlined with advanced features such as auto replenishment, customer demand forecasting, intelligent procurement & detailed level of item movement & tracking.
Digital CommerceMultiple development tools have been provided to build digital stores, simplify content management and plan & execute multi-channel marketing strategies.
Customers can benefit from context-aware online & offline product searches, customized selections, loyalty programs, personalized experiences, online catalogues, and AI-based recommendations.×
Security & Compliance
Organizations can be assured of data protection with improved authorization, encryption & compliance management features.×
Scalability becomes easy since D365 for Commerce is deployed on the cloud, with security patches & upgrades being regularly handled by Microsoft.×
Increase In Employee Productivity
Since this product supports centralized operations, employees can get easy access to information on customer profiles, orders and inventory levels. They can also perform quick inventory lookups at stores & warehouses to check for availability of high-demand items.